Everyone has heard of the cloud, but did you know that by 2020, most technology and internet experts say that they will be working mostly in the cloud (e.g., through cyberspace based applications connected by networked devices)? This already has and will continue to significantly advance the way we connect to the internet and with one another. As such, many businesses have adopted new business phone systems such as a RingCentral alternative or Voip phone system or cloud PBX phone system.
PBX stands for private branch exchange; VoIP stands for voice over IP (internet protocol). The former, or cloud PBX phone system, is gaining in popularity in businesses for several reasons. It saves time (no need for a receptionist); it is a lot cheaper than traditional phone lines and cuts down on running costs; and it is efficient and reliable. The only caveat of a cloud PBX phone system is that it should be installed and configured by an expert. The benefit of a cloud PBX phone system versus a hosted PBX system is that a cloud pbx phone system is much more scalable and customizable. It is important to note, however, that regardless of how the cloud is changing our world, there are still some hurdles for cloud connectivity, such as security and privacy, reliability, and interconnectivity between devices.